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Privacy Statement

PROMERGENT respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our web site without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

Information Collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, e-mail address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested. When you browse our Web site, you do so anonymously, unless you have previously indicated that you wish PROMERGENT to remember your login and password. We don't collect personal information, including your e-mail address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our web site you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our web site. Like many other commercial web sites, the PROMERGENT web site may use a standard technology called a "cookie" to collect information about how you use the site. Please see information below about cookies.

PROMERGENT collects personal information when you use certain PROMERGENT products or services, when you register to attend training, a seminar or participate in an online survey, when you ask to be included in an e-mail or other mailing list, or you submit an entry for a sweepstakes or other promotions, or when you submit your information to PROMERGENT for any other reason. From time to time, PROMERGENT receives personal information from business partners and vendors. PROMERGENT only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Notice

When personal information is collected, we will inform you at the point of collection the purpose for the collection. PROMERGENT does not intend to transfer your personal information to third parties without your consent. If you choose to provide us with your personal information, we may transfer that information, within PROMERGENT or to PROMERGENT's third party service providers, including across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

Cookies and Tracking Technology

A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of PROMERGENT's web site use cookies to track user traffic patterns. We do this in order to determine the usefulness of our web site information to our users and to see how effective our navigational structure is in helping users reach that information. If you prefer not to receive cookies while browsing our web site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of PROMERGENT's web site if you do so. You do not need to have cookies turned on to use/navigate through many parts of our web site.

How We Use Information Collected

PROMERGENT uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our web site, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.

Data Security

PROMERGENT safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our web sites, PROMERGENT uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet.

Third Party Sites

PROMERGENT's web site contains links to other sites. PROMERGENT does not share your personal information with those web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at privacy@promergent.com.

This document was last updated July 28th, 2003.