Education Services
Our Philosophy on Training

The role of PROMERGENT's Educational Services is more than simply training in
the use of our products. The ultimate goal is to provide the knowledge, expertise
and comfort level necessary to take advantage of the benefits that a PROMERGENT
solution can provide.
This knowledge transfer ensures developers, business analysts, project managers
and others understand the application of our products, as well as recognize its
application within their unique business environment. Courses cover all aspects
of the product suite by combining presentations with hands-on, skills-based
instruction. Designed for both technical and non-technical staff, students can
attend classes that are appropriate to their background and job classification.
Optimizing Your Technology Investment
PROMERGENT offers a comprehensive selection of technical education and consulting
services, from introductory courses and technical forums, to educational consulting.
These services, provided at your site or from our headquarters in Syracuse NY, allow
companies to maximize their Information Management solutions.
At PROMERGENT, we provide each new customer with an Educational Services Plan that
includes an assessment of training needs based on staff size, locations, skill sets,
roles and responsibilities. Our philosophy is that you take only the portions of
classes needed, which results in less time spent in the classroom. Our customers save
money, increase retention, improve productivity, and elevate user acceptance. Contact
PROMERGENT today to find out how to optimize your technology investment.
A Full Range of Educational Services
Standard Product Training
PROMERGENT course developers and instructors work closely with product development,
so you get up-to-the-minute information that only an insider can provide; including
the latest tips, techniques and trends. In addition, we train on your application!
Courses cover all aspects of your solution by combining presentations with hands-on,
skills-based instruction.
Customized Application Training
PROMERGENT recognizes the nuances of your industry in relation to your business
process, and teaches each class based on these. Every PROMERGENT class is unique
to each customer!
Train-the-Trainer
This knowledge transfer ensures developers, business analysts, project managers
and others understand the application of your technology, as well as recognize
the implications within your unique business environment. In addition, the training
focuses on the principles of adult education theories and practices.
Core Team Training
The project team members get a head start in the requirements phase after going
through our Core Team Training, which provides an overview of functions, features
and terminology as they apply to the customer application.
Needs and Post-Training Assessment
PROMERGENT will help determine how to best implement a training initiative through
our Needs Assessment Program. In addition, we can measure the success of all your
training efforts by administering Post-Training evaluations!
Customized Training Materials and HTML
In addition to course manuals, PROMERGENT can provide Quick Reference Guides and
custom-designed handouts. On-line help tools maximize user efficiency by providing
information specific to your business process.
Educational Consulting
Contact PROMERGENT today for all your educational services needs.
Note: If you are unable to find a training course that matches your requirements,
please contact PROMERGENT at 1.315.414.9855 to arrange a customized training course.